We're Hiring - Patient Coordinator / Medical Assistant Job Posting in Doylestown

Beauty Marx is hiring two part-time Patient Coordinator / Medical Assistants at our Doylestown Medical Spa, to start immediately.

---

Patient Coordinator / Medical Assistant

Job Type: Part-time - $16 / hr.
Starts: Immediately (June 2020)
​Location: Doylestown, PA

Schedule

• Open Position 1: Mon, Tues 9am-5:30pm & Weds 11am - 7:30pm
• Open Position 2: Thurs, Fri 9am-5:30pm & Sat 8:30am-5pm

Our Company
Beauty Marx Aesthetic MedSpa is a leading Philadelphia area medical spa that features non-invasive aesthetic medical procedures, clinical skin care, permanent makeup, select cosmetic services and premium beauty products.  We operate an upbeat environment where customers and staff both share a sense of community.  Team members regularly partake in our services, so that they may better communicate the experience and results with customers. Excelling at Beauty Marx requires an open mind towards continuing education and embracing process improvement.
The Position
We’re looking for a part-time Patient Coordinator to primarily perform two functions: the first is to assist the cosmetic injector with charting and preparation, while guiding the clients through an amazing experience.  The second function is to directly assist the manager in an administrative capacity. Interested parties should be highly customer service-oriented, gracious, hardworking, team-oriented and confident communicators. They will also help ensure that the environment is clean, tidy, welcoming, and efficient. This position is accountable for the appropriate and efficient booking of appointments as well as all of the client paperwork and/or charts. The position requires the person to be knowledgeable and to communicate our brand of services and products at a high level. This position assists the manager with daily operations such as administration, and scheduling.  This position is also responsible for the business in the absence of the manager and is required to address any staff issues that may arise in the moment.
Responsibilities:

• Prepare room and/or supplies for non-invasive procedures
• Chart and assist during procedures
• Front desk point person, answer phones.
• Provide supervision on Saturdays and/or when owner/manager not present.
• Manage inbound leads, welcome new online bookers in a timely manner
• Participate in a consultative sales process of products, services and treatments with customers
• Operate POS and book appointments accurately/efficiently utilizing Beauty Marx’s software of choice.
• Greet and guide clients through their process, ensuring a premium experience every day.
• Mediate and resolve client issues or escalate as appropriate
• Light Housekeeping: assist in keeping work area(s) tidy, waiting area impeccable, restock consumables and maintain linens.
• Order product, receive deliveries, stock inventory, manage inventory and report levels to owner/manager
• Process and ship online orders
• Delight clients, appear professional at all times and maintain a positive work environment consistent with the Beauty Marx culture.
• Assist owner/manager with social, electronic and traditional marketing campaigns
• Participate in setup and operation of occasional evening open houses.
• Participate in initial service and retail product training as well as continuing education both at Beauty Marx or at locations requiring overnight and/or up to three hours of one-way travel.

Required Skills:

• Ability to multitask in a fast paced environment, with an understanding that details matter
• Ability to engage in a consultative sales process
• Ability to promote and leverage Beauty Marx’s marketing tools to grow the business
• Proficient with Microsoft and/or Google office software applications 

• Must be able to lift, move, carry, pack/unpack heavy boxes, stand for several hours a day

Required Experience:

• 5+ years in-person customer service REQUIRED . Experience in medical spa industry or related beauty service field is preferred.

Required License & Education:

• Valid Driver’s License and access to transportation (must live within twenty minutes)
• HS Diploma, Some college or college graduate preferred

How To Apply:

• Must apply through our Indeed.com jobs portal, click on this link!
• ​Due to COVID-19 restrictions, please no walk-ins, thank you.